Personal Computer Support 

How It Works: A Simple, Three-Step Process

• Download the App: Depending on your device, download the required app from the links below. This app is your gateway to receiving timely and effective support from our technicians.
• Windows: https://download.splashtop.com/sos/SplashtopSOS.exe
• Mac: https://download.splashtop.com/sos/SplashtopSOS.dmg
• iOS (iPhone/iPad): https://apps.apple.com/app/splashtop-sos/id1230853703
• Android: https://play.google.com/store/apps/details?id=com.splashtop.sos
• Generate Your Unique Code: Once the app is installed, open it to generate a unique code. This code is the key that grants our technicians secure access to your device.
• Provide the Code to Our Technician: Share the generated code with our technician. With this code, our technician will be able to connect to your device remotely, enabling them to diagnose and solve your issue effectively.

Why Choose CGuilbert Technologies?

• Multi-Platform Support: Our solutions are designed to be comprehensive, supporting a wide range of devices and operating systems.
• Quick Troubleshooting and Resolution: We pride ourselves on our ability to quickly identify problems and implement solutions, minimizing downtime and frustration.
• Secure and Trustworthy: Your privacy and security are paramount. Our remote support solution ensures that only you can initiate and allow access to your device, with a unique code that guarantees a secure connection.
• Commitment: In instances where remote support does not fully resolve the issue, CGuilbert Technologies is committed to ensuring your satisfaction and operational efficiency. Therefore, should it become necessary, we will coordinate a convenient in-person visit to address and rectify the problem directly.